Berater im Sozialrecht für den Sozialverband VdK Bayern. Selbständige Mitgliederberatung zu sozialversicherungsrechtlichen Fragestellungen in Nürnberg.
About the role
- Customer Service Advisor managing client requests via phone and email at FAAC France. Collaborating with sales service and ensuring smooth order processing and issue resolution.
Responsibilities
- Prendre en charge les demandes clients par téléphone et par mail
- Travailler en étroite collaboration avec le service commercial
- Prendre en charge les commandes clients et en effectuer le suivi jusqu’à la facturation
- Traitement des litiges commandes, retards de paiement ou livraison
Requirements
- Bac à Bac +2 en Commerce, Relation Client ou Vente de Produits industriels
- Au moins 1 an d'expérience en tant que conseiller clientèle
- La connaissance d’un ERP est un plus
- Excellent relationnel
- Esprit d'initiative
- Polyvalence
- Dynamisme
Benefits
- RTT
- tickets restaurants
- mutuelle
- prime de participation aux bénéfices
- prime de transport
- charte télétravail
- Accompagnement et formation sur notre typologie de clients
- Opportunités d'évolution au sein d'un groupe international en pleine croissance
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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