Financial Care Counselor managing patient accounts for Duke Health. Ensuring insurance coverage, arranging payment options, and assisting with financial inquiries for patients.
Responsibilities
Accurately complete patient accounts based on departmental protocol, policies, and procedures.
Ensure all insurance requirements are met prior to patients' arrival.
Arrange payment options with patients and screens for government funding sources.
Analyze insurance coverage and benefits for service to ensure timely documentation.
Explain bills and provides assistance to visitors and patients.
Calculate according to PRMO credit and collection policies.
Requirements
Two years experience working in hospital service access, clinical service access, physician office or billing and collections.
Or, an Associate's degree in a healthcare-related field and one year of experience working with the public.
Or, a Bachelor's degree and one year of experience working with the public.
Benefits
DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments)
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