Onsite Financial Care Counselor – Cardiopulmonary Rehab

Posted 23 hours ago

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About the role

  • Financial Care Counselor managing patient accounts for Duke Health. Ensuring insurance coverage, arranging payment options, and assisting with financial inquiries for patients.

Responsibilities

  • Accurately complete patient accounts based on departmental protocol, policies, and procedures.
  • Ensure all insurance requirements are met prior to patients' arrival.
  • Arrange payment options with patients and screens for government funding sources.
  • Analyze insurance coverage and benefits for service to ensure timely documentation.
  • Explain bills and provides assistance to visitors and patients.
  • Calculate according to PRMO credit and collection policies.

Requirements

  • Two years experience working in hospital service access, clinical service access, physician office or billing and collections.
  • Or, an Associate's degree in a healthcare-related field and one year of experience working with the public.
  • Or, a Bachelor's degree and one year of experience working with the public.

Benefits

  • DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments)
  • Health insurance
  • Retirement plans
  • Flexible work arrangements

Job title

Financial Care Counselor – Cardiopulmonary Rehab

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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