Financial Care Counselor ensuring patient accounts are processed accurately and efficiently at Duke Health. Collaborate with the revenue cycle organization for proper account handling and insurance verification.
Responsibilities
Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies
Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services
Arrange payment options with the patients and screens patients for government funding sources
Analyze insurance coverage and benefits for service to ensure timely
Obtain authorizations based payment on insurance plan contracts and guidelines
Document billing system
Explain bills provides assistance to visitors and patients
Reconcile daily necessity of third party sponsorship
Requirements
Education: High School diploma, some postsecondary education preferred
Experience: Two years working in hospital service access, clinical service access, physician office or billing and collections
Or an Associate's degree in a healthcare related field and one year of experience working with the public
Or a Bachelor's degree and one year of experience working with the public
Knowledge of compliance principles
Ability to analyze relationships with patients, physicians, co-workers and supervisors
Benefits
DUHS Commitment Bonus Program $5000.00 (paid in 2 installments over 12 months - 6 month increments)
Health insurance
Retirement plans
Professional development opportunities
Job title
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