Senior Relationship Manager in Corporate Banking at Luminor. Responsible for building strategic partnerships with large corporate clients in Estonia and across the Baltic region.
About the role
- Sr. Account Manager developing strong client relationships and driving growth within managed IT services portfolio. Ensuring exceptional customer experience and managing renewals with focus on value-driven strategies.
Responsibilities
- Meet sales targets and revenue goals
- Ensure a seamless and exceptional experience throughout the entire client lifecycle
- Proactively resolve customer needs
- Align solutions with business goals
- Actively manage renewals and generate service quotes
- Identify upsell and cross-sell opportunities
- Document activities, next steps, and status of accounts in Salesforce
Requirements
- Bachelor’s degree
- 4+ years of account management experience
- Experience with VIP and/or high MRR accounts
- Technical acumen for end user device sales
- Ability to effectively communicate and build rapport with C-level executives
- Excellent active listening skills
- Impeccable multi-tasking capabilities
- Ability to work well with others at the Company
- Exceptional verbal and written communication skills
- Ability to adapt and strong problem-solving skills
- Experience with all tools within the Company tech stack
Benefits
- Competitive salary, as well as employer, contributed health benefits
- Paid time off
- Company cell phone plan
- Flexible work from home options
- Fitness & Wellness Program
- Student Debt Relief
- Child Care Expense Relief
- Unlimited Paid Time Off (PTO)
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Experience level
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Degree requirement
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