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About the role
- Vendor Management team member maintaining compliant vendor database and relationships while assisting with ServiceLink applications. Recruit and manage vendor performance and quality.
Responsibilities
- Recruit new qualified vendors to be added into the database
- Maintain professional relationships with vendors
- Update county coverage area, products and fees
- Review performance and quality of vendors
- Communicate with vendors regarding performance and quality
- Work with vendors to ensure adherence to ServiceLink processes and expectations
- Proficiency using ServiceLink operating systems and internal search engines
- Adhere to company policies and procedures
- Make necessary updates to vendor profiles, as needed
- Monitor vendors for overall performance and counsel, as necessary
- Assist vendors with using ServiceLink applications, such as EXOS
- Meet production goals and accuracy requirements
- Answer incoming phone calls
- Perform all other duties as assigned
Requirements
- High School diploma or equivalent required
- Basic Excel knowledge (VLookup, Formulas, Pivot Tables is a plus but not required)
- Detail oriented, efficient and organized
- Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements
- Must be able to work overtime if needed
- Must be able to multi-task
- Knowledge of basic functions of a smartphone
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
Job title
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