Process Manager coordinating between key users and developers on ERP projects. Responsible for training, consulting, and customizing solutions for successful project delivery.
About the role
- Market Manager recruiting vendors to support orders and resolve production issues at ServiceLink. Collaborating with vendors and internal staff to meet business objectives and ensuring quality standards.
Responsibilities
- Monitor market capacity and availability to support company volume of work assignments
- Strategically recruit new vendors to support daily capacity and availability goals
- Oversight of select group of vendors within specified region
- Conduct regular coaching and counseling to vendors to ensure they are meeting ServiceLink standards
- Open order management of again orders open for specified markets and vendors as assigned
- Management of performance standards of vendors using scorecards for quality and turn around
- Point of escalation for Vendors
Requirements
- High School diploma or equivalent required.
- Strong computer skills and proficiency with Microsoft Office software.
- Strong ability to build consensus and influence others.
- Effective in a fast paced environment, enjoys working in teams, and is self-motivated.
- Ability to work on/manage multiple projects concurrently.
- Ability to identify and resolve problems, and analyze data and issues.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
Job title
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Location requirements
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