Business Analyst supporting hospitality technology projects for Arctiq. Focus on documentation, project delivery, and stakeholder engagement for successful go - live readiness.
About the role
- Business Analyst at EXL delivering solutions for insurance clients through data analysis and process optimization. Collaborating with teams to meet business requirements effectively.
Responsibilities
- Design, build, and optimise SQL queries to extract, analyse, and validate insurance data
- Work with business users and product owners to gather and document requirements
- Conduct stakeholder interviews and translate business needs into user stories
- Prepare and maintain BRDs, FSDs, User Stories & Acceptance Criteria
- Maintain version control and documentation in Confluence
- Work with cross-functional teams including Development, QA, and Architecture
- Participate in backlog grooming, sprint planning, and UAT support
- Ensure end-to-end requirement traceability in Jira
- Communicate risks, dependencies, and impacts proactively
Requirements
- 3–5 years of experience as a Business Analyst / Technical BA
- Strong experience with Jira and Confluence
- API understanding
- Experience with Postman
- Ability to create detailed process flows and wireframes
- Strong analytical and problem-solving skills
- Good understanding of SDLC & Agile methodologies
- Good SQL knowledge
- Knowledge on Senator/Subscribe/Acumen (any of them) is a plus
- Strong communication skills
- Familiarity with insurance processes and platforms (Guidewire, Duck Creek) is a plus
Benefits
- A competitive salary with a generous bonus
- Private healthcare
- Critical illness life assurance at 4 x your annual salary
- Income protection insurance
- A rewarding pension
- Cash back cards for discounts and promotions
- Cycle Scheme for saving on bikes and cycling accessories
- Professional and personal development opportunities through online courses, seminars, and workshops
- Employee Stock Purchase Plan (ESPP)
- Flexible hybrid working model
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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