Hybrid Senior Executive – Realtime Analyst

Posted last week

Apply now

About the role

  • Responsible for intra-day management processes for operations in Cebu Philippines. Achieving business service level objectives efficiently.

Responsibilities

  • Efficiently manage intra-day staffing and service level.
  • Provide timely, accurate reports on intra-day performance.
  • Monitor and drive schedule adherence.
  • Communicate effectively with internal and external customers.
  • Perform other duties and assignments as directed.

Requirements

  • At least 1 year on the current role, with a 3.5 scorecard rating.
  • Strong Excel skills. Ability to scrub, dissect and shape data, create customized reports.
  • Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc.

Job title

Senior Executive – Realtime Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job