Business Banking Analyst at CIBC assisting clients with banking solutions and digital onboarding needs. Collaborating across teams to ensure excellent customer service in a remote environment.
Responsibilities
Support Business Banking clients and internal partners on after-sales related activities.
Handle account maintenance requests and service inquiries.
Validate Digital Business Onboarding (DBO) applications for banking segments.
Promote and demonstrate digital banking options to clients.
Requirements
1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre.
Demonstrate well developed knowledge of business products and services (lending, cash management solutions, GICs and banking centre services).
Fluent in French and English to serve our clients in the community.
Benefits
Competitive salary
Incentive pay
Banking benefits
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
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