Hybrid Business Banking Analyst, Bilingual

Posted 1 hour ago

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About the role

  • Business Banking Analyst at CIBC assisting clients with banking solutions and digital onboarding needs. Collaborating across teams to ensure excellent customer service in a remote environment.

Responsibilities

  • Support Business Banking clients and internal partners on after-sales related activities.
  • Handle account maintenance requests and service inquiries.
  • Validate Digital Business Onboarding (DBO) applications for banking segments.
  • Promote and demonstrate digital banking options to clients.

Requirements

  • 1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre.
  • Demonstrate well developed knowledge of business products and services (lending, cash management solutions, GICs and banking centre services).
  • Fluent in French and English to serve our clients in the community.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program

Job title

Business Banking Analyst, Bilingual

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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