Business Analyst for LUXASIA unlocking insights from transaction and operational data. Collaborating with teams in marketing, operations, and finance for strategic decision - making.
About the role
- Commercial Sédentaire managing e-commerce development, customer relations, and order management. Requires experience in online sales and digital tools within a dynamic team environment.
Responsibilities
- Business development: follow-up and active management of the existing customer portfolio, prospecting for new clients and outreach using the digital channels appropriate to our e-commerce activity
- Customer relations and service: handling incoming calls and email inquiries, providing technical and commercial advice, after-sales service (SAV) and dispute resolution
- Order management: preparing quotes, initiating production, basic verification of print files and following orders through to delivery
- Coordination: liaising with production teams to ensure deadlines are met and communicating with suppliers
Requirements
- First experience in inside sales or customer relations
- Experience selling products online
- BTS NDRC (Sales and Digital Customer Relations) or equivalent preferred
- A drive for sales challenges and a strong focus on customer satisfaction
- Comfortable with digital tools and e-commerce environments
- Organized, methodical and autonomous
- Excellent written language skills (spelling) and proficiency with office software
- Knowledge of the signage or printing industry is a plus
Benefits
- Meal vouchers (restaurant vouchers)
- Company health insurance (supplementary health coverage)
- 50% reimbursement of public transport
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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