Supporter Care Manager leading a dedicated team at Anthony Nolan to enhance the supporter experience. Overseeing enquiries, income processing, and driving improvements in supporter care services.
About the role
- Customer Enablement Manager ensuring successful onboarding and customer satisfaction at Evolv Technology. Collaborating with teams and driving meaningful value through customer relationships.
Responsibilities
- Build strong relationships with customers to ensure successful onboarding
- Collaborate with CX team and Senior Customer Enablement Managers
- Drive customer satisfaction and system utilization
- Conduct training sessions and deliver success plans
- Monitor customer health and manage renewal readiness
Requirements
- Excellent relationship builder
- Passionate about customer experience
- Experience in customer success and onboarding
Benefits
- Equity as part of your total compensation package
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- A 401(k) plan (and 2% company match)
- Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
- Quarterly stipend for perks and benefits that matter most to you
- Tuition reimbursement to support your ongoing learning and development
- Subscription to Calm
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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