Field Service Technician providing quality technical support for electro - mechanical devices at ACIST Medical Systems. Responsible for preventive maintenance, emergency field service and installation within a specified geographical area.
About the role
- Service Engineer responsible for maintaining security systems and ensuring client safety. Engaging with cutting-edge technology in a hybrid work environment.
Responsibilities
- Maintain security systems and equipment at client sites.
- Conduct routine maintenance and inspections of security systems to ensure optimal performance.
- Troubleshoot and resolve technical issues related to security systems and equipment.
- Provide on-site and remote technical support to clients regarding their security solutions.
- Educate clients on the proper use and functionality of security systems and equipment.
- Document service activities and maintain accurate records of repairs and maintenance performed.
Requirements
- Proven experience as a Service Engineer or similar role in the security industry.
- Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Superb communication and customer service skills to effectively interact with clients and team members.
- Ability to work independently as well as part of a team in a dynamic environment.
- Technical certification in electronics, security systems, or a related field is preferred.
- Flexibility to work varied hours and on-call as required for service requests.
Benefits
- We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values.
- 25 days annual leave + local bank holidays
- Company pension
- Private healthcare
- Optional annual private wellbeing and health screening appointment fully funded by Evolution
- Employee assistance programme which offers 24/7 access to free health and wellbeing support
- Life Assurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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