About the role

  • Operations Intern providing high-level service and support in Daimler Truck Financial Services. Engaging in various operational tasks to enhance workflow and customer service with a collaborative mindset.

Responsibilities

  • providing support across the team
  • providing a high level of service to the dealer network
  • contributing to the completion of the daily workflow of the department
  • Assist the Customer Support team by handling inbound and outbound calls, as well as performing associated administrative tasks
  • Ensure accurate and timely completion of settlements by reviewing finance documentation for compliance, while meeting individual and team KPIs
  • Authorize and activate contracts in line with operational procedures and company policies
  • Proactively follow up on irregular or incomplete documentation to minimize delays and ensure smooth processing
  • Provide assistance to the Collections team by handling overflow calls and supporting with administrative duties
  • Contribute to the Hardship process by gathering and compiling relevant customer information for submission to the Credit team for assessment
  • Support Remarketing activities as needed, including the coordination of repossessed asset remarketing and managing GBB (Guaranteed Buy Back) returns

Requirements

  • strong attention to detail
  • ability to work efficiently within a team
  • self-starter with exceptional verbal and written communication skills
  • motivated to learn and carve out an effective start to your career
  • ability to stay organised, problem solve and complete work at a high level
  • excellent inter-personal skills, conflict resolution and negotiation skills
  • competency with MS Office applications and general computing skills

Benefits

  • discounted car leasing
  • paid parental leave
  • various initiatives and events to promote a positive workplace culture
  • Employee Assistance Program (EAP)
  • flexible, forward-thinking approach to work
  • recognition and reward programs
  • ongoing opportunities for professional growth and development

Job title

Finance Operations Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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