About the role

  • IT Regulatory Supervisor managing regulatory inquiries and oversight for capital projects at Eversource. Focused on compliance with state laws and regulations in the energy sector.

Responsibilities

  • responsible for managing primarily all the regulatory effort along with providing oversight to capital projects within the portfolio from inception to successful delivery
  • focus on responding to regulatory inquiries related to potential IT changes in our systems due to emerging state laws and regulations
  • responsible for reviewing regulatory orders, understanding what needs to be changed in our customer systems and facilitating scoping, and estimations in support of IT potential projects that are regulatory driven
  • partners with Legal, Regulatory and Customer Group in crafting responses that are filed on record with regulatory bodies
  • assist with overall capital projects oversight working closely with PMO and business partners
  • facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team members to gather and understand requirements
  • collaborate with stakeholders and product teams to decompose business requirements into system requirements
  • prepare and manage high-level requirements to be used for estimation or detailed requirements documents using Eversource’s templates
  • respond to regulatory filings, summarizing estimations and work into business terms for external parties
  • prepare estimation models using Eversource’s standard templates
  • track and update status on IT regulatory efforts

Requirements

  • A Bachelor's degree or equivalent work experience and technical training
  • Five (5) or more years of professional experience related to customer operations of regulated public utilities in the role of a Business Analyst or project manager
  • Working general exposure to Customer Service processes – rates, billing, establishing service, credit, and collections etc.
  • Understanding of regulatory principles and state or federal energy regulations applicable to investor-owned public utilities or other regulated industries.
  • Experience conducting stakeholder interviews and facilitating stakeholder workshops.
  • Experience in project cost and schedule estimation.
  • Experience serving in the role of a Business Analyst, modeling requirements that can be used to design and test the system.

Benefits

  • competitive total rewards program
  • potential incentive
  • hybrid work policy

Job title

IT Regulatory Supervisor

Job type

Experience level

Mid levelSenior

Salary

$140,560 - $156,180 per year

Degree requirement

Bachelor's Degree

Location requirements

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