IT System Administrator in a hybrid role providing technical support and overseeing systems for diverse clients. Engaging in proactive problem solving and managing IT infrastructure.
About the role
- Sales Systems Administrator at Euromonitor managing and enhancing sales platforms like Salesforce and Zuora. Ensuring seamless integrations and translating business needs into technical solutions.
Responsibilities
- Overview of the role:The Sales Systems Analyst delivers operational excellence and drives business value by managing and optimising Sales platforms including Gong, Salesforce and Zuora. The role ensures seamless integrations across systems and translates business needs into effective solutions that improve efficiency and performance.
- **System Management:** Maintain sales platforms through regular maintenance, upgrades, backups, and data housekeeping.
- **Integrations:** Ensure stable and seamless integrations across systems.
- **Stakeholder Partnership:** Collaborate with Sales, Marketing, Enablement, and Finance to deliver effective solutions.
- **Process Optimization:** Analyse workflows and recommend efficiency improvements.
- **Project & BAU Support:** Support system projects while ensuring uptime and BAU continuity.
- **Issue Resolution:** Provide day-to-day support, troubleshoot issues, and implement preventative fixes.
- **Data & Compliance:** Ensure data accuracy, integrity, and regulatory compliance.
- **User Enablement:** Deliver training, promote best practices, and manage end-to-end user access lifecycle.
- **Performance Monitoring:** Monitor system performance and drive continuous improvement.
Requirements
- What we’re looking for
- **Certified Salesforce Administrator** with 5+ years’ experience
- **Hands-on Salesforce expertise:** Sales Cloud (essential), Revenue & Service Cloud (desirable)
- **Quoting/Billing exposure:** Zuora or similar platforms
- **Sales & Commissions knowledge:** Strong understanding of sales processes and data flows
- **Systems & Integrations:** Ability to manage multiple systems and integrations
- **Analytical & Problem-Solving:** Strong troubleshooting and analytical mindset
- **Stakeholder Management:** Excellent communication and collaboration skills
- **Project Delivery:** Experience delivering system projects in hybrid environments
- **Data & Accuracy:** High attention to detail and data integrity
- **Business-to-Tech Translation:** Ability to convert business needs into technical solutions
- **Global Experience:** Worked in globally distributed organisations
Benefits
- **Why work for Euromonitor?**
- **Our values:**
- We seek individuals who act with integrity
- We look for candidates who are curious about the world
- We feel that as a community, we’re stronger together
- We seek to enable people to feel empowered
- We welcome candidates who bring strength in diversity
- **International: **We have a multinational workforce and communicate daily across our 16
- global offices.
- **Hardworking and Sociable: **Our staff balance hard work with enjoyment, offering flexible
- hours and regular social events, including after-work meetups, summer and Christmas
- parties.
- **Committed to Making a Difference:** Our Corporate Social Responsibility Programme
- provides two volunteering days annually; donation amounts for new starters and supports
- local and international charities through various initiatives.
- **Excellent Benefits:** We offer competitive salaries, private health insurance, and generous
- holiday allowances, amongst much more!
- **Opportunities to Grow: **We provide extensive training and development, promoting from
- within and across departments, and rewarding talent.
- **Equal Employment Opportunity:** Euromonitor International does not discriminate based
- on race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender
- identity, marital status, disability, genetic information, age, membership in an employee
- organisation, or other non-merit factors
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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