Hybrid SAP Technology & Platform Services Leader

at ESA - Electronic Security Association

• Job title: SAP Technology & Platform Services Leader
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Cyber Security
• Location requirements: Hybrid, Chihuahua, Mexico

About the role

• Senior Manager leading SAP platform & technical services for Resideo Technologies. Ensuring operational stability, performance, and security in SAP landscapes with cloud transformation.

Responsibilities

• Own end‑to‑end availability, performance, and reliability of SAP platforms.
• Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery.
• Ensure 24x7 operational stability with strong incident, problem, and change management.
• Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support).
• Define and manage SLAs, KPIs, and accountability across all technical services.
• Maintain and optimize the SAP ECC (EHP7) landscape.
• Manage technical risk related to obsolete components, patching limits, custom code, and technical debt.
• Ensure compliance with internal controls, audits, and regulatory requirements.
• Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness.
• Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation.
• Partner with business and architecture teams to design scalable, future‑proof solutions.
• Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners).
• Ensure resilient, monitored, and traceable business transaction processing.
• Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment.
• Manage vendors and partners, ensuring SLA performance, cost efficiency, and continuous improvement.
• Deliver success through high availability, fewer incidents, faster delivery, reduced technical debt, and strong security posture.

Requirements

• 5+ years SAP experience with strong technical foundation across: Basis / platform operations, ABAP and custom development lifecycle, Integrations (IDoc, EDI, APIs, middleware), SAP Security / GRC.
• Proven leadership of multi-disciplinary, geographically dispersed technical teams.
• Experience managing complex SAP ECC landscapes.
• Strong understanding of S/4HANA architecture and migration approaches.
• Experience with cloud platforms (Azure/AWS) and SAP hosting models.
• Experience of migrating on-premise SAP solutions to cloud platforms.
• Vendor management and outsourced service delivery experience.
• Advanced verbal and written English communication skills.

Benefits

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.