Inside Sales Specialist providing support to EMEA marketing and sales operations. Qualifying leads and nurturing sales prospects in a multicultural team environment.
EA
Hybrid Inside Sales Associate II
Posted 3 months ago
About the role
- Sales Associate responsible for closing sales and managing customer accounts in a hybrid work environment. Join a rapidly growing team at ADI Global, part of the Resideo family.
Responsibilities
- Drive business growth by closing sales
- Identify possible improvement opportunities
- Understand products, systems, and procedures
- Serve as the lead point of contact for all customer account management matters
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Ensure the timely and successful delivery of our products according to customer needs and objectives
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
- Resolving complaints and preventing additional issues by improving processes
- Keeping accurate records pertaining to inventory and account notes
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis
- Maintain Existing Customers
- Manage Sales Cycle
- Provide Excellent Customer Support
- Raise Escalations
- Work with Larger Sales Organizations
- Providing support to other duties as assigned
Requirements
- Sales experience in the distribution or retail/telecom industries
- Industry knowledge: CCTV, IP, AV technologies, Security, Fire
- Strong communication skills, both verbal and written
- Strong customer service, organization, and multi-tasking abilities
- Professional appearance and demeanor
- Positive can-do attitude
- Proficient in Excel, Word, PowerPoint, and Outlook
- Successful track record in exceeding sales targets
- Exhibit strong aptitude for sales and desire to sell/upsell
Benefits
- Major medical, dental, and vision insurance
- 401K plan with up to 7% company match
- Paid vacation
- Paid sick time
- Company holidays
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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