Consultant fonctionnel pour N2JSoft, une fintech B2B SaaS digitalisant les processus RH et financiers. Impliquer dans le déploiement et le support fonctionnel de solutions digitales pour clients variés.
About the role
- SaaS Consultant supporting customers in the successful launch of ChatCaptain platform. Collaborating with clients and optimizing platform based on their feedback.
Responsibilities
- You support and guide our customers in the successful launch of our chat and voice-bot platform, ChatCaptain.
- You act as a sparring partner for our customers and independently set up processes for them.
- You monitor our customers and their use of our platform and provide ongoing support.
- You gather customer requests and feedback and drive continuous optimization of our platform.
Requirements
- You are an excellent communicator and experienced in customer-facing roles.
- Ideally, you have experience in the B2B and/or SaaS sector.
- You have experience with process modeling tools.
- You have an IT background and are experienced with APIs and integrations.
- You have a quick grasp and enjoy solving complex problems.
- You enjoy working in a team.
- You have good German and English language skills.
Benefits
- Flexible working hours and the possibility of partial remote work.
- Subsidized EGYM Wellpass for fitness and wellbeing.
- A fully equipped, modern workstation in our Flensburg office, including a MacBook and high-quality equipment.
- A varied daily work routine with projects across diverse industries.
- A dynamic, collaborative and motivated team with flat hierarchies and startup spirit.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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