Field Services Agent visiting debtors in the Siegen area with flexible work responsibilities. Engaging personally with clients and negotiating solutions for debt recovery with empathy and professionalism.
Responsibilities
You work flexibly and independently within your assigned area — provided with a company car and fuel card.
You visit debtors in person and, with empathy and sensitivity, find individual solutions.
In cases of inability to pay, you also coordinate vehicle repossession.
You uphold EOS’s quality standards and protect the reputation of our clients.
When needed, you cover for colleagues in neighboring areas and help maintain team cohesion.
You are open to new tools and digital solutions to make your daily work more efficient.
Requirements
Professional experience in customer-facing roles or in commercial field sales: you are comfortable with face-to-face conversations and bring empathy.
Native-level German language skills and a Class B driving license.
Residence within the operational area and strong self-organization for short travel distances and flexible assignments.
You consistently strike the right tone to respond appropriately to difficult personal situations while showing the necessary firmness when required.
You are proficient with digital tools and have a high willingness to learn so you can quickly adopt new solutions.
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