Hybrid Field Debt Collection Representative

Posted 8 hours ago

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About the role

  • Field Services Agent visiting debtors in the Siegen area with flexible work responsibilities. Engaging personally with clients and negotiating solutions for debt recovery with empathy and professionalism.

Responsibilities

  • You work flexibly and independently within your assigned area — provided with a company car and fuel card.
  • You visit debtors in person and, with empathy and sensitivity, find individual solutions.
  • In cases of inability to pay, you also coordinate vehicle repossession.
  • You uphold EOS’s quality standards and protect the reputation of our clients.
  • When needed, you cover for colleagues in neighboring areas and help maintain team cohesion.
  • You are open to new tools and digital solutions to make your daily work more efficient.

Requirements

  • Professional experience in customer-facing roles or in commercial field sales: you are comfortable with face-to-face conversations and bring empathy.
  • Native-level German language skills and a Class B driving license.
  • Residence within the operational area and strong self-organization for short travel distances and flexible assignments.
  • You consistently strike the right tone to respond appropriately to difficult personal situations while showing the necessary firmness when required.
  • You are proficient with digital tools and have a high willingness to learn so you can quickly adopt new solutions.

Job title

Field Debt Collection Representative

Job type

Experience level

Mid levelSenior

Salary

€35,000 - €40,000 per year

Degree requirement

High School Diploma

Location requirements

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