Accounts Receivable Specialist at SafetyCulture managing the Group’s debtors ledger and overseeing debt collections. Responsible for resolving customer queries and improving processes.
About the role
- Organizational talent in debt collection handling correspondence and strategic decisions. Engaging with clients and managing detailed legal processes in a hybrid role based in Hamburg.
Responsibilities
- You handle complex written correspondence from debt counseling services, lawyers, and courts to clarify legal issues
- You respond to telephone inquiries about collection cases, including installment and deferral agreements
- You review customer files for collectability, make decisions on claim cases, and oversee complex matters
- You verify claim amounts and prepare documentation for attorneys
- You make independent decisions on the course of collection, taking into account cost-effectiveness and legal aspects, and initiate measures such as court proceedings and enforcement actions
- You develop recommendations and maintain debtor-related data
Requirements
- Completed commercial training or relevant experience in dunning/collections, ideally as a legal assistant (Rechtsanwaltsfachangestellte) or in dunning operations
- Strong communication skills and precision in both written and spoken language
- Ability to stay calm and maintain an overview even under heavy workload
- Good knowledge of Microsoft 365 (especially Teams, Outlook, Excel)
- Willingness to learn and quickly familiarize yourself with new topics
Benefits
- Flexible working hours
- Comprehensive onboarding
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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