Business Continuity Manager Sr. ensuring enterprise resilience through effective planning and training. Collaborating across teams to foster organizational readiness and disaster response strategies.
About the role
- Debt Collection Manager handling out-of-court claims management for EOS KSI Inkasso. Independently processing complaints and negotiating payment terms with clients.
Responsibilities
- • Assert outstanding claims in writing and independently handle complaints
- Conduct outbound and inbound calls
- Independently arrange payment terms with our clients
- Find and implement solutions for delinquent customers
- Record and handle complex cases
- Carry out the out-of-court dunning process and prepare court-based dunning proceedings
Requirements
- • Completed commercial or legal vocational training, e.g., Office Clerk, Industrial Clerk, Legal Assistant, Office Communications Clerk (m/f/d)
- Initial professional experience in debt collection
- Good written and spoken German
Benefits
- • Flexible working hours: You have flexibility within business hours and minimum team staffing and maintain your own working time account
- Vacation: 30 days from the start 6 plus December 24 and 31 off
- Permanent employment contract: Stability through group/company affiliation
- Occupational pension plan: Voluntary employer contributions for your financial security in retirement
- Subsidized occupational disability insurance with a simplified enrollment process
- Subsidy for the Deutschlandticket; JobRad: discounted bike leasing
- Additional bonuses: Annual bonus
- Corporate benefits: Numerous discounts via the benefits portal for EOS employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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