Insurance Executive providing expert customer support via phone and email for Hiscox UK. Assisting with insurance quotes, policy adjustments, and enhancing customer outcomes.
About the role
- Insurance Agent providing insurance guidance and support to clients for Entrata's insurance products. Engaging in a fast-paced environment to build strong client relationships and develop tailored solutions.
Responsibilities
- Develop and maintain strong relationships with policyholders in a fast-paced sales environment.
- Take incoming lead calls to address customer needs with tailored solutions.
- Stay informed about company insurance products, updating knowledge regularly.
- Obtain and maintain Property & Casualty and Life insurance licenses.
- Respond to customer inquiries via phone, email, and chat.
- Assist with policy updates, renewals, and claims inquiries.
- Maintain accurate records of customer interactions and policy updates.
- Follow established procedures and guidelines for compliance.
- Collaborate with internal teams to resolve complex issues.
Requirements
- Resident Insurance Producer License (may be obtained after offer, but before starting).
- Demonstrates success in cross-selling insurance products and maintaining an assigned book of business.
- Excellent communication and presentation skills.
- Proven track record of meeting or exceeding sales targets.
- Proficiency in computer applications, including Microsoft Office.
- Exceptional analytical and problem-solving abilities.
- Ability to work independently and in a team environment.
- Attention to detail and strong organizational skills.
Benefits
- Flexible and transparent culture with remote and hybrid work options
- Generous vacation time and frequent company recharge days for work-life balance.
- Comprehensive medical, dental, and vision coverage, including fertility benefits.
- HSA/FSA options and employer-paid disability benefits provided.
- Access to 401(k) or similar retirement plans with employer matching.
- Wellness initiatives promoting physical and mental well-being.
- Family-centric leave policies supporting new parents.
- Entrata Cares programs offering opportunities for volunteerism and charity events.
- Exclusive Previ cell phone plan and discounts on services.
- Bi-annual swag drops for employees.
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