Hybrid Senior Manager, Customer Data Strategy – Advanced Analytics

Posted last month

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About the role

  • Sr. Manager Customer Data Strategy & Advanced Analytics driving customer data strategy and advanced analytics initiatives for Kimberly-Clark. Leading advanced modeling, AI/ML, and operationalizing insights into business outcomes.

Responsibilities

  • Define and lead the MCX customer data strategy and roadmap that supports personalization, predictive analytics, and AI/ML enablement for Marketing and CX functions.
  • Architect scalable data infrastructure and pipelines in strategic partnership with data engineering and platform teams, enabling unified customer views and real-time analytics.
  • Own and deliver the unified customer view across platforms, developing and managing a 360 degree of the customer to drive intelligent targeting and interactions (CRM, marketing automation, service, commerce).
  • Lead development, deployment, and optimization of predictive models and AI/ML solutions for segmentation, churn, personalization, and next-best-action.
  • Activate product managers, CX and marketing teams, embedding models into campaigns, workflows, and customer experiences.
  • Establish governance frameworks for ethical AI use, model lifecycle management, and data compliance.
  • Influence senior stakeholders through strategic storytelling, connecting technical outcomes to business impact.

Requirements

  • 7+ years in advanced analytics, data science, or related roles.
  • Bachelor's Degree
  • Strong expertise in statistical modeling and machine learning (Python, R, Spark, Snowpark).
  • Proven experience designing and deploying enterprise-scale data and analytics solutions.
  • Experience operationalizing models in CRM, marketing automation, or personalization platforms.
  • Expertise with cloud data platforms (e.g., Snowflake, AWS, Azure).
  • Experience with Generative AI and LLMs.
  • Proven ability to translate complex analytics into business impact.
  • Strong communication and leadership skills with a track record of driving measurable business outcomes.
  • Encourage experimentation and learning across the team to drive breakthrough thinking and scalable solutions.

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

Job title

Senior Manager, Customer Data Strategy – Advanced Analytics

Job type

Experience level

Senior

Salary

$140,320 - $173,360 per year

Degree requirement

Bachelor's Degree

Location requirements

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