Product Owner specializing in WhatsApp and AI for educational clients at CI&T. Responsible for revenue generation and customer engagement through conversational solutions.
About the role
- Product Owner shaping software solutions that drive business value at Emerson. Collaborating closely with product managers, engineers, and stakeholders to deliver high-impact digital products.
Responsibilities
- Partner with Customers to define and refine product requirements and user stories.
- Translate complex business needs into clear, actionable technical specifications.
- Lead discovery sessions, stakeholder interviews, and workshops to gather and validate requirements.
- Analyze existing systems and processes to identify improvement opportunities and technical gaps.
- Create and maintain documentation such as process flows, data models, and system diagrams.
- Act as a liaison between business and technical teams, ensuring alignment and clarity throughout the development lifecycle.
- Assist in QA and UAT efforts by defining test cases and validating functionality against requirements.
- Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
- Mentor junior analysts and contribute to the continuous improvement of business analysis practices.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Business, or a related field.
- 2+ years of experience in a business analyst role within a software or technology environment.
- Strong understanding of Agile/Scrum methodologies and product lifecycle management.
- Proven ability to work with APIs, data structures, and modern software architectures.
- Excellent communication, facilitation, and stakeholder management skills.
Benefits
- Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
- We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.
- Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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