System Administrator managing corporate IT infrastructure at Air Apps. Responsible for IT security, SaaS support, and cloud service management in a dynamic team.
About the role
- Senior Billing Systems Administrator optimizing BillingPlatform environment for travel and expense solutions provider Emburse. Collaborating with Finance and IT teams to ensure accurate billing and compliance.
Responsibilities
- Serve as primary administrator for BillingPlatform, managing configuration, permissions, workflows, and data integrity.
- Support daily billing operations, including invoice generation, credit/debit memos, and integration between Salesforce, BillingPlatform, and NetSuite.
- Partner with Finance and RevOps to ensure accurate contract, billing, and revenue data across systems.
- Lead root-cause analysis and resolution of billing and integration issues; document fixes and preventative measures.
- Design and implement system enhancements, process automations, and custom configurations to streamline billing and reporting.
- Maintain compliance with internal controls and audit requirements; assist with SOX and SOC testing as needed.
- Collaborate with Business Systems and Finance leadership on system roadmap, release management, and platform governance.
- Provide tier-2/3 support and user training for billing and revenue operations teams.
Requirements
- 5+ years of hands-on experience administering a subscription or usage-based billing system (BillingPlatform, Zuora, Chargebee, or similar).
- Strong understanding of Quote-to-Cash, Revenue Recognition, and Order Management processes.
- Experience integrating CRM (Salesforce) and ERP (NetSuite) systems in a SaaS environment.
- Solid knowledge of data governance, audit readiness, and financial compliance principles.
- Intermediate to advanced SQL and reporting skills a plus.
- Excellent analytical, troubleshooting, and communication skills; able to translate business needs into technical solutions.
- Bachelor’s degree in Information Systems, Finance, Accounting, or related field preferred.
Benefits
- A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize their finance operations.
- A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real-world challenges.
- A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success.
- A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere.
Job title
Job type
Experience level
Salary
Not specified
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Tech skills
Location requirements
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