Hybrid IT System Administrator – L2 & L3 IT Support, Hybrid Cloud Infrastructures

Posted last month

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About the role

  • IT-Systemadministrator providing L2 & L3 support with a focus on hybrid (cloud) infrastructures. Collaborate on customer projects while ensuring system availability and improvement.

Responsibilities

  • Provide Level-2/Level-3 support for our customers in the areas of Private Cloud, virtualization, storage, networking and backup
  • Analyze, diagnose and resolve incidents in a sustainable manner — independently or in close collaboration with vendors and other departments
  • Provide technical expertise in various project situations
  • Perform active monitoring of our systems and use monitoring tools to ensure high availability and stability
  • Continuously work to improve the performance and reliability of our customers' infrastructures
  • Support updates, patches and configuration changes
  • Create and maintain technical documentation and actively share knowledge within the team
  • Further develop our services and drive standardization and automation

Requirements

  • Completed IT training, e.g. as an IT Specialist for System Integration or IT System Administrator
  • At least 3 years of experience in IT support or system operations with a focus on hybrid or private cloud environments
  • Knowledge in several of the following areas: CloudStack, KVM, VMware or other virtualization technologies, storage systems (SAN/NAS), network administration (LAN/WAN, WLAN, firewall), backup and restore solutions, Windows and/or Linux server administration
  • Experience with Kubernetes or container technologies (Docker, OpenShift) is a plus
  • Structured and quality-oriented way of working
  • Service orientation, strong communication skills and a team player mindset
  • Willingness to continuously develop and independently learn new topics
  • Fluent German skills and very good English skills

Benefits

  • Flexible working hours
  • Room for personal and professional growth
  • Opportunity to help expand business areas
  • Strong, supportive team
  • Flat hierarchies and short communication paths
  • Support through structured onboarding and a personal buddy
  • Numerous health and wellbeing benefits
  • Company pension plan
  • Great team events and company celebrations
  • Pets (your furry friend) warmly welcome

Job title

IT System Administrator – L2 & L3 IT Support, Hybrid Cloud Infrastructures

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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