Product administration technician providing technical support and administrative assistance for financial products at Desjardins. Collaborating with experienced employees and assisting in operational processes and information management.
EA
Hybrid IT System Administrator – L2 & L3 IT Support, Hybrid Cloud Infrastructures
Posted 4 months ago
About the role
- IT-Systemadministrator providing L2 & L3 support with a focus on hybrid (cloud) infrastructures. Collaborate on customer projects while ensuring system availability and improvement.
Responsibilities
- Provide Level-2/Level-3 support for our customers in the areas of Private Cloud, virtualization, storage, networking and backup
- Analyze, diagnose and resolve incidents in a sustainable manner — independently or in close collaboration with vendors and other departments
- Provide technical expertise in various project situations
- Perform active monitoring of our systems and use monitoring tools to ensure high availability and stability
- Continuously work to improve the performance and reliability of our customers' infrastructures
- Support updates, patches and configuration changes
- Create and maintain technical documentation and actively share knowledge within the team
- Further develop our services and drive standardization and automation
Requirements
- Completed IT training, e.g. as an IT Specialist for System Integration or IT System Administrator
- At least 3 years of experience in IT support or system operations with a focus on hybrid or private cloud environments
- Knowledge in several of the following areas: CloudStack, KVM, VMware or other virtualization technologies, storage systems (SAN/NAS), network administration (LAN/WAN, WLAN, firewall), backup and restore solutions, Windows and/or Linux server administration
- Experience with Kubernetes or container technologies (Docker, OpenShift) is a plus
- Structured and quality-oriented way of working
- Service orientation, strong communication skills and a team player mindset
- Willingness to continuously develop and independently learn new topics
- Fluent German skills and very good English skills
Benefits
- Flexible working hours
- Room for personal and professional growth
- Opportunity to help expand business areas
- Strong, supportive team
- Flat hierarchies and short communication paths
- Support through structured onboarding and a personal buddy
- Numerous health and wellbeing benefits
- Company pension plan
- Great team events and company celebrations
- Pets (your furry friend) warmly welcome
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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