Hybrid Clinic Director

at Ellie Mental Health

• Job title: Clinic Director
• Job type: Full Time
• Experience level: Lead
• Salary: $80,000 - $100,000 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, United States

About the role

• Clinic Director overseeing operations and therapist management in a hybrid role with Ellie Mental Health. Focused on improving community mental health access and quality through leadership and innovation.

Responsibilities

• Oversee the hiring process for all therapists at their clinic.
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
• Assess ongoing development and training needs and conduct ongoing training as needed.
• Hold staff compassionately accountable for meeting performance expectations.
• Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
• Oversee peer consultation groups to ensure clinical excellence and align with best practices.
• Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
• Participate in Clinic Director Peer Consult Group.
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
• Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy.
• Utilize creativity in interventions to help clients achieve and exceed goals.
• Prepare and submit individual documentation for each session per company guidelines and protocol.
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed.
• Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
• Monitor and manage clinic office schedules and office supplies.
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
• Serve as point of contact for building management related issues or concerns.
• Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
• Collaborate with Ellie Marketing Team to promote clinic’s online visibility.
• Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner.

Requirements

• Master’s Degree or higher education in mental health discipline
• Independently licensed with a OHIO issued clinical practice license (e.g., LPCC-S, or LISW-S)
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at navigating Electronic Health Record systems

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance