Hybrid Staff VP, Digital Experience and Engagement

Posted 12 hours ago

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About the role

  • Staff VP leading digital experience and personalization strategies for Elevance Health. Fostering collaboration in a hybrid work environment while overseeing AI-driven consumer engagement initiatives.

Responsibilities

  • Responsible to create and drive enterprise self-service, digital product and experience and personalization strategy
  • Develop business case and enterprise alignment and sign-off on value of key digital and conversational AI experience investments
  • Leads implementation and execution of an AI-enabled self-service roadmap for the company
  • Responsible for omni-channel product prioritization to achieve consumer engagement and experience objectives
  • Liaison with key stakeholders and business leaders for digital experience priorities
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports

Requirements

  • Requires a BA/BS degree in Information Technology, Computer Science or a related field
  • Minimum of 10 years of leadership experience in Human Centered Design
  • Experience to design and implement systems, processes to transform consumer experience through integration of multi-channel, omni-channel analytics, product management, product strategy experience or programming environment

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
  • merit increases
  • paid holidays
  • Paid Time Off
  • wellness programs
  • financial education resources

Job title

Staff VP, Digital Experience and Engagement

Job type

Experience level

Lead

Salary

$217,440 - $391,392 per year

Degree requirement

Bachelor's Degree

Location requirements

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