Payor Contract Manager managing contracts for specialty pharmacy, overseeing compliance and reimbursement methodologies, and supporting internal teams. Requires a bachelor’s degree and 5 years of experience in managed care.
Responsibilities
Manages the lifecycle of payor contracts including review, interpretation, implementation, amendments, and renewals
Serves as subject matter expert on contract terms including reimbursement methodologies, fee schedules, carve-outs, drug-level pricing, site-of-care requirements, and network participation
Tracks contract expirations, renewals, and amendments to ensure uninterrupted access and compliance
Analyzes reimbursement methodologies (AWP, WAC, ASP, MAC, per diem, case rates, nursing fees, supplies, admin fees) and identifies reimbursement risks, underpayments, and revenue leakage
Partners with finance and revenue cycle to resolve reimbursement discrepancies and payment disputes and supports forecasting, margin analysis, and payor profitability reporting
Translates contract terms into operational requirements for pharmacy systems, billing platforms, and claim adjudication logic and coordinates with IT and pharmacy operations to ensure accurate setup of pricing and payor-specific rules
Supports payor mapping tied to BIN/PCN, NCPDP, NPI, and taxonomy configurations
Ensures contracts comply with federal and state regulations including CMS, Medicare Part B and D, Medicaid, 340B, and anti-kickback requirements; maintains audit-ready documentation; and supports internal/external audits
Acts as the primary contract resource for internal teams; provides contract education to support accurate billing and payor compliance; and supports payor escalations, access issues, and network participation inquiries
Requirements
Requires a Bachelor’s degree in Business, Healthcare Administration, Finance, or related field
Minimum of 5 years of experience in payor contracting, managed care, or contract administration within specialty pharmacy, infusion pharmacy, PBM, or health plan environments
Any combination of education and experience which would provide an equivalent background
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