Behavioral Health Case Manager II managing complex psychiatric and substance use cases for Elevance Health. Providing telephonic support and community visits as needed within Indiana for members.
Responsibilities
performing case management telephonically and/or by community visits
Responds to more complex cases and account specific requests
Uses appropriate screening, criteria, knowledge and clinical judgment to assess member needs
Conducts assessments to identify individual needs and develops specific care plan
Monitors and evaluates effectiveness of care plan
Supports member access to appropriate quality and cost-effective care
Coordinates with internal and external resources to meet identified needs of the members
Collaborates with providers
Serves as a resource to other BH Case Mgrs
Participates in cross-functional teams projects and initiatives
Requirements
MA/MS in social work counseling or a related behavioral health field or a degree in nursing
minimum of 3 years of clinical experience in social work counseling
Current, active, unrestricted license such as either a RN (for RNs Must have a Behavioral Health Certification), LCSW, LMHC, LMFT or Clinical Psychologist
Previous experience in case management and telephonic and/or in person coaching
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