Market Research & Insights Manager leading the design and analysis of market research initiatives at Delta Dental. Supporting product and marketing strategies through data - driven insights.
About the role
- Behavioral Health Case Manager I managing members' behavioral health needs through case management telephonically and in-person visits. Requires MA/MS and clinical experience in behavioral health.
Responsibilities
- Responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs
- Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
- Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment
- Monitors and evaluates effectiveness of care plan and modifies plan as needed
- Supports member access to appropriate quality and cost effective care
- Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers
Requirements
- Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing
- Minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
- Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- paid holidays
- Paid Time Off
- medical, dental, vision
- short and long term disability benefits
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Market Research & Insights Manager analyzing qualitative and quantitative research data for Delta Dental of Massachusetts. Leading market strategy and providing insights to influence business growth.
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