IT - Systemadministrator focusing on network infrastructure at HÖRMANN Kommunikation & Netze GmbH. Responsible for network management, security, server maintenance, and improvement of IT services.
About the role
- LMS Administrator managing training programs within EIT RawMaterials. Overseeing course management and learner support in a hybrid work environment.
Responsibilities
- Course Lifecycle Management: Managing course uploads, curriculum setup, assessment management, and course metadata management in the LMS;
- LMS Administration: Manage the administration of the Learning Management System, including user and user profile management, enrolments and updates, permissions, and paywall management;
- Learner Support and Helpdesk: Serve as the first point of contact for supporting the learners participating in Academy courses;
- Trainer and Course Support: Support trainers and course administrators in using the LMS;
- Hybrid and Online Training Operations: Support the operational aspects of online and hybrid courses;
- Quality, Data Management, and Reporting: Help maintain accurate learner records, attendance logs, and completion data within the LMS;
- Process Support and Continuous Improvement: Document common issues, FAQs, and workflows related to LMS and training delivery;
- Collaboration with the Education Team: Work closely with Education Managers, QA, Operations, and Communications colleagues to ensure LMS activities align with program requirements.
Requirements
- Previous experience working with a Learning Management System, ideally Cornerstone (or similar enterprise LMS platforms).
- Experience supporting learners or instructors in an online, blended, or professional training environment.
- Strong service orientation and communication skills, with the ability to respond clearly and patiently to user queries.
- Good organizational skills and attention to detail, especially when managing enrolments, attendance, and course data.
- Comfort working with digital tools such as video conferencing platforms, spreadsheets, and collaboration tools.
- Ability to work independently, manage routine tasks, and follow established processes reliably.
- Excellent written and verbal communication skills in English (additional EU languages are an asset).
Benefits
- Be Part of Something Meaningful: Support Europe’s skills development in raw and advanced materials through high-quality training delivery.
- Remote Flexibility: Work full-time from anywhere within the EU as part of an international team.
- Hands-On Learning: Gain practical experience in LMS administration, digital education delivery, and learner support.
- Supportive Environment: Join a collaborative team that values reliability, learning, and continuous improvement.
- Career Development: Build a strong foundation for future roles in education operations, digital learning, or project support.
Job title
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Not specified
Degree requirement
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