Hybrid Account Manager - Existing Customers

at eins energie in sachsen GmbH & Co. KG

• Job title: Account Manager - Existing Customers
• Job type: Full Time
• Experience level: Junior
• Salary: €59,500 - €63,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chemnitz, Germany

About the role

• Bestandskundenmanager responsible for implementing sales strategies for existing customers in privat customer segment. Analyzing customer needs and market trends while collaborating on project improvements.

Responsibilities

• Implementing the sales objectives for existing customers in the private customer segment
• Planning, executing and optimizing campaigns and initiatives to sustainably retain, develop and win back existing customers
• Analyzing customer needs, market and competitive developments and deriving targeted recommendations for action
• Monitoring budgets, preparing reports and using data analysis for performance tracking and optimization
• Contributing to the development and improvement of projects, processes and tools

Requirements

• Completed university degree (Bachelor) in a relevant field
• Several years of professional experience in a relevant area
• Solid, practical knowledge of marketing and sales instruments and a good understanding of market dynamics
• Confident use of data technology and software such as MS Office, SAP R/3, SAP IS-U as well as CMS/CRM systems and CSS portals
• Valid driver's license (Class B)
• Customer- and service-oriented, self-reliant, and strong team and communication skills

Benefits

• A team that supports one another and communicates openly
• Colleagues who share knowledge and an environment where you can ask questions and your opinion matters
• High degree of responsibility, room for your own ideas and projects that you can actively shape
• Managers who listen and support development
• A culture that allows for mistakes and where appreciation is felt
• Tasks that have a direct impact on people in the region and work with social value (e.g., supply security, digitalization, sustainability)
• Structured onboarding and a genuine induction
• Modern technologies and tools, and clearly defined processes