Case Manager providing comprehensive case management services to homeless veterans in Fort Wayne. Assessing needs, developing service plans, and connecting resources for housing and employment stability.
EK
Hybrid Account Manager - Existing Customers
Posted 2 months ago
About the role
- Bestandskundenmanager responsible for implementing sales strategies for existing customers in privat customer segment. Analyzing customer needs and market trends while collaborating on project improvements.
Responsibilities
- Implementing the sales objectives for existing customers in the private customer segment
- Planning, executing and optimizing campaigns and initiatives to sustainably retain, develop and win back existing customers
- Analyzing customer needs, market and competitive developments and deriving targeted recommendations for action
- Monitoring budgets, preparing reports and using data analysis for performance tracking and optimization
- Contributing to the development and improvement of projects, processes and tools
Requirements
- Completed university degree (Bachelor) in a relevant field
- Several years of professional experience in a relevant area
- Solid, practical knowledge of marketing and sales instruments and a good understanding of market dynamics
- Confident use of data technology and software such as MS Office, SAP R/3, SAP IS-U as well as CMS/CRM systems and CSS portals
- Valid driver's license (Class B)
- Customer- and service-oriented, self-reliant, and strong team and communication skills
Benefits
- A team that supports one another and communicates openly
- Colleagues who share knowledge and an environment where you can ask questions and your opinion matters
- High degree of responsibility, room for your own ideas and projects that you can actively shape
- Managers who listen and support development
- A culture that allows for mistakes and where appreciation is felt
- Tasks that have a direct impact on people in the region and work with social value (e.g., supply security, digitalization, sustainability)
- Structured onboarding and a genuine induction
- Modern technologies and tools, and clearly defined processes
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