Conseiller de Vente chez Castorama garantissant la satisfaction client et développant le chiffre d'affaires du rayon. Proposant des solutions et accompagnant le client dans ses projets d'amélioration de la maison.
About the role
- Conseiller·ère·s support utilisateur pour eeproperty, une entreprise PropTech en forte croissance. Garantir la satisfaction des utilisateurs et veiller au bon fonctionnement des solutions.
Responsibilities
- Greet, advise and assist users via our helpline (administrative and technical support)
- Process registration requests and incoming postal mail
- Manage incoming emails to the general support inbox
- Track and update records in our information system
- Monitor existing installations
- Schedule and coordinate troubleshooting and repair interventions with our technicians
Requirements
- Federal VET diploma (CFC) as a commercial employee or equivalent qualification
- Comfortable using MS Office tools
- Native French speaker, ideally with very good knowledge of Swiss German or German
- English or other languages are a real plus
- Strong writing skills and impeccable spelling
- Organized, autonomous and able to manage priorities
- Swiss citizenship or a valid work permit
Benefits
- Unique opportunity to grow within a people-oriented, fast-growing company
- Work in an innovative sector
- Join a young, driven team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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