Conseiller de Vente chez Castorama garantissant la satisfaction client et développant le chiffre d'affaires du rayon. Proposant des solutions et accompagnant le client dans ses projets d'amélioration de la maison.
About the role
- Inpatient Financial Counseling Specialist at Ensemble performing benefit education and validating patient liabilities. Collaborating directly with patients for accurate collection and verification of financial responsibilities while ensuring compliance.
Responsibilities
- Performs benefit education and validation for inpatient benefits, authorization, and collecting patient liabilities
- Handles the accurate verification and calculation of patient liabilities including previous balances and collection of patient payments
- Works face to face with patients for estimated liability collection
- Completes pre-registration and registration tasks while attempting to collect the patient’s financial liability
- Monitors missed collection opportunities for potential process improvements
- Makes follow-up phone calls and sends letters to post-discharge patients detailing estimated liabilities
Requirements
- 1+ years of customer service experience
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
- High School Diploma/GED Required
- CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
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