Hybrid Endpoint & Device Management Architect

at Edwards Lifesciences

• Job title: Endpoint & Device Management Architect
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Android, Cyber Security, iOS, Jamf, MacOS
• Location requirements: Hybrid, India

About the role

• Technical lead for Endpoint Architecture at Edwards Lifesciences, overseeing end user compute function. Governing endpoint management and ensuring security and compliance across global medical devices.

Responsibilities

• Own and govern the endpoint environment including desktop, laptop, VDI and mobile device, acting as the single point of accountability for architecture, standards, and operational health of the endpoint ecosystem
• Govern and oversee all changes to endpoint management tooling, configurations, policies, and processes — review and approve change requests, ensuring they follow best practices, align with security requirements, and are well-tested before deployment
• Chair or participate in change advisory processes for endpoint-related initiatives, balancing business needs with stability and user experience
• Define and maintain environment baselines (OS builds, configurations, security settings, compliance rules) and enforce drift detection / remediation processes
• Define and maintain endpoint management architecture & roadmap, covering Windows and Apple device endpoints (laptop and mobile), including OS provisioning, imaging, zero-touch deployment, BIOS updates, build vs BYOD policies, lifecycle management
• Support information security directives by aligning to technical standards and best practices for endpoint security including hardening, vulnerability and patch management, asset management
• Oversee tool evaluation, selection, integration and optimization device management at scale, ensuring efficient operations, cost-effectiveness, and alignment with cybersecurity policies
• Ensure endpoint fleet health: define and monitor metrics (e.g. compliance, patching status, device inventory accuracy, proactive endpoint incident identification), and set up alerts / dashboards
• Provide escalation support for advanced, cross-platform endpoint issues and architecture-level troubleshooting
• Collaborate with security, network, infrastructure, operations, ServiceDesk, procurement, and business stakeholders to ensure endpoint strategies align with broader corporate goals
• Mentor and guide the SCCM / Intune / Jamf teams; define SOPs, documentation, runbooks, training for staff
• Stay up to date with industry trends, emerging endpoint technologies, platform changes (Windows, macOS, iOS, Android); evaluate and recommend adoption where beneficial
• Conduct cost/benefit analyses, total cost of ownership, licensing, and help manage vendor relationships for endpoint tools and services

Requirements

• 7-10+ years of experience in endpoint device management in large enterprises (20,000+ endpoints preferred)
• Demonstrated technical expertise in Windows endpoint troubleshooting and management: SCCM / MECM, Intune / Microsoft Endpoint Manager, imaging / OS deployment tools, GPO / policy management, Autopilot or similar provisioning
• Deep technical expertise with Apple device management: Jamf (Pro or similar), Apple Business Manager, macOS / iOS / iPadOS workflows for provisioning, security, update management
• Strong understanding of endpoint security: threat surface, hardening, EDR, encryption, compliance, vulnerability management etc
• Experience with automation and scripting a must
• Experience designing or leading architecture / modernization projects (migrations, tool consolidation/integration)
• Strong understanding and alignment to Microsoft Privileged Access strategy and zero trust principles
• Strong communication skills: able to present to senior management; produce technical designs & documentation; mentor engineers
• Experience with vendor evaluation, licensing, cost management
• Relevant certifications are a plus (Microsoft Endpoint, Modern Workplace, Jamf, CISSP, CISM, etc.)

Benefits

• health insurance
• retirement plans
• paid time off
• flexible work arrangements
• professional development