Management of strategic client projects (50%): Lead implementations including scoping, configuration, testing and deployment, acting as the primary client contact and ensuring quality and customer satisfaction.
Solution specialist (35%): Ensure the proper functioning of external integrations connected to the solution (notably APIs and SSO), and contribute to maintaining and updating technical documentation.
Collaboration with Product & Tech teams (15%): Escalate requirements, optimize processes and contribute to product evolution at the national and international level. You will naturally act as the Business Owner with the Product teams.
Requirements
Minimum 5 years’ experience in a similar role: digital project management, SaaS implementation, product consulting or equivalent environment.
Experience managing complex projects with a strong technical and/or operational dimension, particularly in client-facing contexts.
Technical skills: SaaS environments, APIs, SSO, databases in various formats, integration topics.
Training/facilitation experience: ability to train and support internal teams and clients.
Experience coordinating multi-stakeholder deployments and working with product and technical teams.
Benefits
Remote work: 2 days per week (after 3 months’ seniority)
Performance-based bonus
Meal voucher card (€11.97 per day, 60% employer contribution)
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