Quality Engineer responsible for developing quality control systems and resolving quality issues in an ISO 9001 manufacturing environment. Investigating customer complaints and ensuring customer satisfaction.
Responsibilities
Develop, implement, and manage quality control systems to meet customer expectations
Investigate and correct customer issues and complaints relating to quality
Develop and analyze statistical data and product specifications
Formulate, document, and maintain quality control standards
Review customer purchase orders, contracts, and change requests
Work with purchasing to establish supplier quality requirements
Design and implement methods for process control and inspection
Promote quality standards and execute various quality plans and reports
Serve as the primary Quality Assurance resource for problem identification and resolution
Participate in internal and external quality audits
Address Non-Conformances from audits and follow up on action requests
Assist management team and provide QA support as necessary
Report to management on quality issues and trends
Maintain an active role on Continuous Improvement teams
Requirements
ASQC Quality Engineering Certificate or equivalent work experience
Basic understanding of quality management systems in an ISO 9001/AS 9100 environment
Kaizen and Lean/Six-Sigma Manufacturing techniques preferred
Experience with developing/documenting procedures desired
Use of Quality Engineering methods in inspection desired
Computer proficiency
Must be a citizen or permanent resident of the United States or a protected individual as defined by 8 U.S.C. 1324b(a)(3) and 22 CFR 120.15
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