Sr. Manager for Account Management at eBay Live, leading a team of account managers to enhance seller growth through partnerships. Building relationships and strategies for success in live marketplace categories.
Responsibilities
Develop and lead a premium team of account managers
Build and maintain strong relationships with priority sellers
Lead strategic seller initiatives to scale, grow, and develop
Focus on accelerating seller growth through consultative partnership and knowledge sharing
Develop comprehensive strategies for enterprise sellers
Analyze seller business data to identify growth opportunities and potential risks
Build customized business plans to help sellers achieve their growth targets
Train team on providing advanced platform knowledge and eBay Live best practices
Work collaboratively with cross-functional teams to resolve complex seller issues
Guide sellers through policy and platform changes while ensuring compliance
Track and analyze seller performance metrics to ensure growth targets are met
Requirements
5+ years of people leadership experience supporting a team of exempt level employees
5+ years of Account Management or Live marketplaces experience
Extensive knowledge of live e-commerce industry trends and standard methodologies
Strong project management and organization skills
Strong analytical and critical thinking capabilities
Excellent influencing and presentation skills
Enjoys public speaking; shows genuine interest and passion in live commerce
Proven ability to build and handle relationships with all size of business+partners
Demonstrated leadership skills and ability to work independently
Consistent track record of high performance and team ranking
Strong cross-functional leader who is also recognized as a collaborator and partner
Executive level verbal and written communication skills including the ability to tell a compelling story backed by data
High degree of ownership and dedication to results
Self-motivated to find opportunities and challenges in the business
Data-driven approach to planning and decision making
Comfortable and hands-on with data, analytics, and modeling
Strong understanding of P&L
Organized problem solver who balances attention to detail with efficiency
Bachelor’s degree or equivalent experience or higher from an accredited university. MBA or equivalent experience preferred.
Benefits
full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits such as PTO and parental leave.
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