Hybrid Senior Manager, Account Management – eBay Live

Posted 3 weeks ago

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About the role

  • Sr. Manager for Account Management at eBay Live, leading a team of account managers to enhance seller growth through partnerships. Building relationships and strategies for success in live marketplace categories.

Responsibilities

  • Develop and lead a premium team of account managers
  • Build and maintain strong relationships with priority sellers
  • Lead strategic seller initiatives to scale, grow, and develop
  • Focus on accelerating seller growth through consultative partnership and knowledge sharing
  • Develop comprehensive strategies for enterprise sellers
  • Analyze seller business data to identify growth opportunities and potential risks
  • Build customized business plans to help sellers achieve their growth targets
  • Train team on providing advanced platform knowledge and eBay Live best practices
  • Work collaboratively with cross-functional teams to resolve complex seller issues
  • Guide sellers through policy and platform changes while ensuring compliance
  • Track and analyze seller performance metrics to ensure growth targets are met

Requirements

  • 5+ years of people leadership experience supporting a team of exempt level employees
  • 5+ years of Account Management or Live marketplaces experience
  • Extensive knowledge of live e-commerce industry trends and standard methodologies
  • Strong project management and organization skills
  • Strong analytical and critical thinking capabilities
  • Excellent influencing and presentation skills
  • Enjoys public speaking; shows genuine interest and passion in live commerce
  • Proven ability to build and handle relationships with all size of business+partners
  • Demonstrated leadership skills and ability to work independently
  • Consistent track record of high performance and team ranking
  • Strong cross-functional leader who is also recognized as a collaborator and partner
  • Executive level verbal and written communication skills including the ability to tell a compelling story backed by data
  • High degree of ownership and dedication to results
  • Self-motivated to find opportunities and challenges in the business
  • Data-driven approach to planning and decision making
  • Comfortable and hands-on with data, analytics, and modeling
  • Strong understanding of P&L
  • Organized problem solver who balances attention to detail with efficiency
  • Bachelor’s degree or equivalent experience or higher from an accredited university. MBA or equivalent experience preferred.

Benefits

  • full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits such as PTO and parental leave.

Job title

Senior Manager, Account Management – eBay Live

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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