Customer Care Specialist responsible for resolving customer queries through digital platforms for Compare the Market. Emphasizing a seamless customer experience while maintaining compliance with financial regulations.
About the role
- College Student Support Specialist providing essential support to students with disabilities at Easterseals Massachusetts. Helping students navigate college life and academics while fostering independence and personal growth.
Responsibilities
- Develop action plans each semester that addresses each student’s goals as they relate to their transition into college
- Provide 1:1 coaching to develop and support concrete goals in areas of higher education and independent living to meet each student's unique needs and encourage independence in all phases of the student’s program
- Support the student with executive functioning skills such as time management, organization, scheduling, etc.
- Identify potential barriers and problem-solve around them with students and college staff
- Create a supportive environment between the college and the student
- Advocate for the student by identifying their needs and explain them to college staff
- Maintain ongoing documentation related to monitoring and evaluating client progress on goals
- Communication with referring agencies and program manager including monthly notes, weekly check-ins, and identifying and problem-solving challenges with clients
- Assist students with navigating online learning platforms including, but not limited to Blackboard, Canvas, and Moodle
- Help students understand the current college culture and expectations
Requirements
- Bachelor’s degree in related field required; and/or Master's degree in related field
- Experience with young adults with disabilities preferred
- Knowledge of pertinent academic areas and learning situations including but not limited to secondary educational systems such as Blackboard, Moodle, Canvas, etc.
- Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams) and Zoom video conferencing
- Excellent verbal, written, and interpersonal communication skills
- TB test and health documentation clearing for work
- COVID-19 vaccine (strongly preferred due to campus policies)
Benefits
- Health insurance
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Representative responsible for processing orders and assisting customers at Mouser Electronics. Providing high - quality service and maintaining positive customer relations.
Customer Support Specialist assisting customers in Greece through various channels. Role can be remote or on - site in Athens with provided training and support.
Customer Service Representative assisting customers with U - Haul products and services in Vestavia Hills, Alabama. Providing equipment management and answering customer inquiries.
POS Support Specialist providing remote support for U - Haul applications and troubleshooting peripherals. Responsibilities include tier 1 issue resolution and user support for various devices.
Customer Service Representative assisting U - Haul customers inside and outside the center. Utilizing technology for managing rentals and providing exceptional service.
Customer Service Representative assisting customers at U - Haul locations. Utilizing technology for inventory management and ensuring customer satisfaction through services and support.
Customer Care role enhancing client satisfaction and relationships for a rapidly scaling FinTech startup based in Lisbon. Collaborating with various teams and managing customer interactions via chat.
Customer Care Advisor helping clients in Spain with HRIS software. Building knowledge and relationships while providing support and guidance.
Customer Experience Specialist managing customer relations and order processes in Riga. Delivering solutions for customer inquiries and collaborating across departments to enhance satisfaction.