About the role

  • Business Systems Analyst providing technical knowledge and support in operational system issues. Collaborating with IT and business teams to optimize processes and resolve issues.

Responsibilities

  • Provide technical knowledge and support in operational system/application and procedural issues to the business and IT and help the business find technical solutions to meet their goals.
  • Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
  • Provide ongoing user support for ad hoc questions, inquiries, and service requests.
  • Provide timely and accurate reporting/data on inventory, productivity, user activity, and system performance on a regular and/or as requested basis.
  • Resolve medium, moderately complex production issues.
  • Troubleshoot and analyze to determine root cause of issues.
  • Develop applicable business processes and solutions.
  • Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications.

Requirements

  • Bachelor's degree or advanced degree (where required)
  • 3+ years of experience in related field
  • In lieu of degree, 5+ years of experience in related field
  • Experienced and knowledgeable with Commercial Individual and Group Health plans and benefit operations
  • Familiarity with Summary of Benefits and Coverage documents and other Marketing materials strongly preferred
  • Experience with Simplify Healthcare Benefits1 application configuration strongly preferred

Benefits

  • Medical, dental, and vision coverage along with numerous health and wellness programs
  • Parental leave and support plus adoption and surrogacy assistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution
  • Work-life balance, flexibility, and the autonomy to do great work

Job title

Business Systems Analyst

Job type

Experience level

Mid levelSenior

Salary

$66,998 - $107,197 per year

Degree requirement

Bachelor's Degree

Location requirements

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