Hybrid Heavy Duty Truck Mechanical/Electrical Service Consultant

Posted 2 days ago

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About the role

  • Heavy Duty Truck Mechanical/Electrical Service Consultant providing customer support and troubleshooting for truck components. Requires strong mechanical and electrical knowledge in a hybrid work environment.

Responsibilities

  • Provide diagnostic information over the phone in a clear and concise manner
  • Troubleshoot truck component failures mechanically and electrically
  • Provide customer service and problem resolution
  • Maintain customer database and documentation

Requirements

  • Exceptional customer service skills
  • Troubleshooting over the phone and via email
  • Computer proficient
  • Great typing skills and detail oriented
  • Medium/heavy duty truck component knowledge
  • Strong mechanical and/or electrical knowledge
  • Strong spatial relationship skills
  • Understand mechanical operations and failure analysis
  • Strong background in electrical troubleshooting
  • Strong understanding of wiring schematics
  • Practical application experience in automotive work
  • ASE Automotive and Heavy Truck certifications preferred
  • Working mechanical knowledge of Class 7 and 8 trucks

Benefits

  • Overtime is available is available in this position

Job title

Heavy Duty Truck Mechanical/Electrical Service Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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