Paralegal within DWF, managing Credit Hire claims and providing support in a collaborative environment. Engaging with clients and stakeholders for effective communication and case progression.
About the role
- Senior Paralegal managing a complex caseload of Motor Defendant Insurance cases at DWF. Ensuring high levels of service delivery while progressing cases to conclusion in Leeds area.
Responsibilities
- To proactively manage & progress a complex caseload of Motor Defendant Insurance cases to conclusion in line with CPR rules and procedures.
- To appropriately apply the specific technical principles needed to drive the proactive settlement of the case whilst adding value for the client.
- Have knowledge of and work cases in line with all client SLA's for the files within your responsibility.
- Proactive use of case management systems to improve speed of settlement and adding value to the cases, whilst adhering to client requirements.
- To identify any cases which may require further investigation surrounding Fraud indicators.
- Prioritise and organise your work efficiently and effectively to ensure all tasks are completed to specified deadlines.
Requirements
- Previous experience of running a more complex Motor Insurance Caseload with sound knowledge of the MOJ, Small Track process, and the ability to assess liability and quantum.
- The ability to prioritise and manage multiple tasks.
- Excellent attention to detail to be able to carefully analyse files and data.
- The ability to work well under pressure and to tight deadlines.
- Business acumen and an understanding of the clients' needs.
- Computer literate including proficient use of Microsoft Office.
- An understanding of the wider Motor personal Injury market in terms of trends, strengths, weaknesses and opportunities (desirable).
- Previous exposure to some coaching and development of junior team members (desirable).
- Previous experience of working with Visual Files case management system (desirable).
- Previous exposure to client liaison/development activities (desirable).
Benefits
- We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
- We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.
- We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.
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