Onsite Retail Shift Manager

Posted 9 hours ago

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About the role

  • Retail Shift Manager assisting retail management in operations to ensure optimal customer experiences. Maintaining operational readiness and standards in a busy retail environment at Seattle International Airport.

Responsibilities

  • Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks
  • Ensures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts
  • Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation of hourly team members
  • Assigns work tasks and activities to associates while ensuring compliance with labor regulations
  • Escalates performance concerns to leadership
  • Operates POS systems and processes transaction voids
  • Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately
  • Ensures compliance with all company retail policies and training staff on brand standards
  • Delivers exceptional customer service through knowledgeable, professional staff

Requirements

  • Requires 2+ years of retail and/or customer service experience
  • Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment
  • Basic math skills and cash handling experience
  • Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations
  • Experience with POS systems and retail management software

Benefits

  • Starting Hourly Rate: $24.14 p/h + bonus
  • Employee Discount: 20% off at Dufry, Hudson and HMS Host
  • Comprehensive Benefits: Medical/Dental/Vision Insurance
  • Paid Time Off and Personal/Parental Leave Programs
  • Retirement Programs & Matching Contributions: 401K & RRSP
  • Employee Recognition & Anniversary Programs
  • Training, Development, & Growth Opportunities
  • Tuition Assistance & Scholarships

Job title

Retail Shift Manager

Job type

Experience level

JuniorMid level

Salary

$24 per hour

Degree requirement

High School Diploma

Location requirements

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