Senior Research Strategist leading integrated platform research for HMH, turning user insights into strategic priorities and measurable business outcomes. Design and deliver research initiatives across product, design, and operations teams.
About the role
- Senior UX Designer at Doctify enhancing user flow clarity for multi-journey products. Collaborating with the product team to analyze designs and support strategic UX guidance across healthcare platforms.
Responsibilities
- Reviewing and developing complex user flows across multi-journey products
- Helping identify user friction, confusion and missed opportunities
- Analysing designs for clarity, usability, edge cases, and risk
- Applying UX research strategies to inform design decisions
- Analysing product decisions against real user needs
- Supporting designers and product managers with strategic UX guidance
Requirements
- Has 7+ years experience in UX/Product Design
- Has worked on complex, data-heavy or multi-journey products (e.g. SaaS, healthcare, fintech, marketplaces)
- Is excellent at systems thinking, flows, and information architecture
- Can quickly spot UX risks, edge cases, and broken journeys
- Is confident giving direct, constructive feedback to designers and PMs
- Is pragmatic and able to balance ideal UX with real-world constraints
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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