Manage financial support services acting as a business partner for Electric Operations at PG&E. Develop financial plans and provide accurate reporting and analysis to meet operational objectives.
About the role
- Finance Operations Specialist handling E-Billing processes and client implementation at global law firm DLA Piper. Focused on billing accuracy and customer communication in a dynamic environment.
Responsibilities
- Manage the end-to-end E-Billing process: validation, submission, troubleshooting
- Ensure billing accuracy and compliance with client requirements
- Monitor platforms, resolve rejections, and maintain client profiles
- Providing accrual reports to DLA Piper clients
- Providing outstanding invoice reports to Credit Control Hubs
- Maintaining timekeeper rate in eBilling platforms
- Communication with internal & external customers according to E-Billing Queries
- Implementing new eBilling clients compliant with written instructions
- Updating process documentation
- Seeking opportunities for process improvements
- Performing all activities in line with agreed timeliness
- Processing various ad-hoc requests related to E-Billing area
Requirements
- Familiar with E-Billing platforms (Serengeti, Collaborati etc)
- Very good English skills required
- University degree (preferable in accounting) or students/graduates able to work full time
- Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
- Ability to work in international diversified professional environment
- Willingness to learn new systems and tools supporting the daily work
- Very good knowledge of MS Office
- Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
- Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
- Experience of working in a Global Service Centre environment
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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