Commercial Property Solicitor developing the firm's offering in Southport. Engaging in high - quality real estate work and managing your own caseload.
About the role
- Sr. Manager Legal Billing Operations at DLA Piper collaborating with managerial staff on billing operations. Ensuring effective processes and improvements for the billing teams while providing leadership and training.
Responsibilities
- Monitors the daily billing operations of the team
- Ensures managerial workloads and Biller level assignments are completed in a timely manner
- Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed
- Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics
- Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place
- Develops process/workflow/workload improvements based on analysis
- Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes
- Develops training materials and delivers training to staff, either in person or using electronic tools
- Reviews performance on a continual basis
- Coaches and trains managerial and billing staff throughout the year
- Completes individual performance reviews and conducts the annual review with the employee
- Fields billing inquiries and questions on a daily basis
- Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices
- Participates and supports project management initiatives.
Requirements
- 8 years of experience working in managerial capacity in a complex billing function in an AM Law 200 law firm
- Experience with Aderant plus any e-Billing applications
- Advanced proficiency with Excel
- Must have excellent analytical skills and be comfortable charting large data sets and summarizing trends
- Must have strong attention to detail
- Minimum Education Bachelor's degree in Business, Economics, Finance, Accounting, or similar field
- Preferred Education Master’s degree in Finance, Accounting or similar field
Benefits
- medical/dental/vision insurance
- 401(k)
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