Community Analyst managing the GenAI Lab program, strengthening relationships and organizing events for clients. Fostering community success in an innovative and dynamic environment.
Responsibilities
Community Management: Co-manage the GenAI Lab program alongside Ecosystem leadership, driving engagement and creating value within the local entrepreneurship, innovation, and artificial intelligence ecosystem.
Organize and run events such as meetups, workshops, and talks, and manage the recurring events calendar, combining initiatives originated by clients with those created by Distrito.
Support the Physical Hub by creating an environment conducive to interaction and collaboration, ensuring operations meet established standards and implementing corrective actions when needed.
Promote a culture of collaboration across Distrito and strengthen connections to generate business opportunities among community members.
Customer Success Management: Ensure client onboarding meets expectations and objectives, record them in internal systems, and monitor engagement to guarantee expected outcomes are achieved.
Act as the guardian of Customer Success, ensuring stakeholders reach their goals through continuous relationship management, both remotely and in-person.
Requirements
Degree in Marketing, Advertising, Communications, Business Administration, or related fields.
Experience working with artificial intelligence in projects or communities.
Native Portuguese and advanced or fluent English.
Results-oriented with a focus on achieving client objectives.
Strong written communication skills, experience organizing events, and managing virtual communities.
Creative mindset to propose new projects and approaches to ensure client success.
Proactive, empathetic, and enthusiastic—able to inspire clients and the team.
Ability to adapt and build long-term relationships with stakeholders.
Familiarity with task management tools and CRM systems.
Skilled in creating reports and presentations (Excel, PowerPoint).
Benefits
Meal voucher and/or food allowance of R$807.30 per month on an iFood card;
SulAmérica health insurance (100% company-paid);
MetLife dental plan;
Pet health plan;
Life insurance;
TotalPass and Wellhub for flexible fitness activities anytime, anywhere;
Birthday Day Off to enjoy your birthday as you wish;
Partnership with Sesc;
Partnership with OnHappy (discounts on hotels and travel);
Partnerships with educational institutions;
Childcare reimbursement;
Work equipment provided (may seem obvious, but we consider it important to highlight);
Culture of feedback and professional development;
Dynamic environment with significant growth opportunities;
Payroll-deductible loans with low interest rates;
Variable compensation in recognition of performance and cultural alignment.
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