About the role

  • Customer Data Analyst managing tracking and user behavior analysis for a French travel tech company. Collaborating cross-functionally to enhance customer experience and business performance.

Responsibilities

  • Collect data
  • Monitor and implement tracking
  • Design, document and maintain tagging plans
  • Ensure correct implementation of tags using existing tools (Google Tag Manager, etc.)
  • Perform testing, QA and quality checks
  • Analyze customer journeys on web and mobile sites
  • Identify trends, profiles and behavioral segments
  • Contribute to the design of dashboards and automated reports
  • Provide data-driven recommendations
  • Work closely with BI/Data, Product, Marketing and Tech teams
  • Stay informed on best practices for tracking, attribution and data protection (GDPR)

Requirements

  • 5+ years of experience
  • Web Analytics: strong knowledge of Google Analytics 4 (GA4) for configuration, event tracking and behavioral analysis
  • Tag Management System (TMS): experience with Google Tag Manager (tags, triggers, dataLayer, testing and QA)
  • Visualization: solid skills in Microsoft Power BI for creating automated dashboards and KPIs
  • Languages & data: knowledge of MS SQL, JavaScript and regular expressions (Regex). Python is a plus
  • Governance: rigorous documentation practices, strong data quality mindset and GDPR compliance
  • Knowledge of the Fabric environment is a plus
  • Comfortable communicating in English (written and spoken)

Benefits

  • Meal vouchers (Tickets Restaurant)
  • Group health insurance
  • Sustainable Mobility Allowance (Forfait Mobilité Durable)
  • Remote work up to 3 days per week
  • Preferential rates on hotel and flight bookings
  • Profit-sharing (intéressement)
  • Company events whenever appropriate (breakfasts, birthdays, wellness breaks, team socials...)
  • Solidarity Day — one paid day per year to participate in a charity/non-profit activity

Job title

Customer Data Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job