Field Service Technician troubleshooting and repairing medical devices in hospitals and pharmacies. Requires on - call work and technical proficiency in a healthcare setting.
About the role
- Field Service Technician installing and maintaining hardware and software for customers in the United States. Ensuring customer satisfaction and resolving issues within assigned territory.
Responsibilities
- Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
- Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
- Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
- Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Requirements
- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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